Creating a ClearOne Converge phone driver

[anika]

Hi everyone,

so I’ve been trying to remote control our ClearOne Converge Pro 880T.
This is our phone system and all I want to be able to do is pick/hang up a call and dial a number. Sounds easy, right?

The structure of serial commands is as follows:
# <Device Type> <Device ID> <Command> [Values] <Carriage Return>

When I use some of the simple queries, such as CLOCK or COUNTRY I get answers.

For CLOCK Query is:
DEVICE CLOCK [Date Month Year Hours Minutes Seconds Day]
(NULL to Query in Text)

So I type: scriptresult =chr(35) +”D0″+ “CLOCK” + chr(13)
and get the expected answer.

So far, so easy.

For DIAL the query is:
DIAL – DTMF Dialing
This command dials a DTMF sequence or reports back the last sequence dialed.
Command Form: DEVICE DIAL <Channel> [Number]

What do I put for <Channel> ?

According to some additional information:
Argument Type Size Values Units
Channel Channel 1 See Groups and Channels
Group Group 1 17 (R)
Reserved 2 0
Number String 40 1 – 40 Chars of ‘0’ – ‘9’, ‘*’, ‘#’, ‘,’
(Null to query last number dialed in text)

(see screenshots in attached word document)

So I look up the coresponding channel for Group 17(R) with my converge 880T. It is “1”. To query I should not type a phone number.

So I type: scriptresult =chr(35) +”D0″+ “DIAL1” + chr(13)

And Get “Error Unknown Command”.

If I add a phone number at the end:

scriptresult =chr(35) +”D0″+ “DIAL1” + phonenumber + chr(13)

I also get “unknown command”.

If I leave off the 1 and just type “DIAL”:

scriptresult =chr(35) +”D0″+ “DIAL1” + chr(13)

I get “Error Argument Error”.

Any ideas what I am doing wrong?

Kind Regards,

Anika

Attachments:

1. ConvergePro_Notes.docx

[Dierk]

In your attached document there is an example for the Mute Comand:
#12 Mute 5 M 0
It seems hat there have to be spaces between your command parameters.

Soinstead of
scriptresult =chr(35) +”D0"+ “DIAL1” + phonenumber + chr(13)
try
scriptresult =chr(35) +”D0 "+ “DIAL 1 ” + phonenumber + chr(13)

Not sure if channel 1 is correct, your attached document does not contain any information about this.

[anika]

Sometimes you just can’t see the wood for the trees… Dialing works now, thank you very much!!

However, I don’t seem to be able to find how to answer a call or hang up. When remote controlling a phone, is there a standard ASCII character you usually put to hang up?

BTW, the channel 1 is mentioned in the attached document:
According to the description of the DIAL command the Group is Group no. 17(R). So I looked in the Groups & Channels Table and looked for Group R (Receive). In the column for Converge 880T it says the channel is 1.

[Author]

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