I just downloaded version 3.7.18 for OSX but I can’t seem to get it to run. It starts up with a splash screen and then shows an error window that says “Could not find the Device database, Error -3010” I click “OK” and get a License Agreement windows but nothing happens when I click “Accept”.
I had some more time to play around with this today and I got it working. While I’m not exactly sure why it’s working now I’d like to at least list out what I did so others may benefit.
1) I thought maybe the symptoms had to do with the app needing to be in the /Applications directory so I moved it there. When I tried to run it I got the same error message and license agreement prompt but this time when I clicked “Accept” it took it and the program started.
2) When I closed the program I noticed that it had created v-control.ini and users.db in my applications directory.
3) I already had a users.db in the original folder from the .zip archive so I moved just the app and v-control.ini file back to the original folder.
4) When I ran the program from the original folder it ran fine that time.
5) I noticed that the settings in the v-control.ini were wrong since they were pointing to /Applications/ directory where I first ran the app.
6) I renamed v-control.ini and ran the program again and again it started up fine and it also created a new v-control.ini file with the proper directory path.